SSC_OAAS

Student Services Centre

  • The Student Services Centre (SSC) is conveniently located at NIE Administration Block 1 Level 1, within the Office of Academic Administration & Services (OAAS). SSC provides a one-stop service that caters to the administrative needs and general enquiries of students and alumni.


    Mission

    sscSSC aims to provide a one-stop quality service for students and alumni through:

    • easy access to information
    • efficient customer service
    • delightful experience

    Location of SSC

    Office of Academic Administration & Services
    Block 1, Level 1
    1 Nanyang Walk
    Singapore 637616


    Contact Us

    (+65) 6219 6081
    (+65) 6219 6082


    Map


    In view of term time, SSC will resume operating the extended hour (5.30 - 6.30 pm) on Thursday every week from 10 January 2019. This will enable students who have classes at NIE in the evenings to complete their student transactions at SSC after work.

    The operating hours of NIE Student Services Centre (SSC) during term time will therefore be as follows: 


    Operating Hours of SSC during Term Time
    Monday - Wednesday 9.00 am to 5.00 pm
    Thursday
    (starting from 10 Jan 2019 till 9 May 2019)
    9.00 am to 6.30 pm
     Friday  9.00 am to 4.30 pm
    Saturday, Sunday & Public Holidays Closed
    Operating Hours of SSC during Vacation
    Monday - Thursday 9.00 am to 5.00 pm
    Friday 9.00 am to 4.30 pm
    Saturday, Sunday & Public Holidays Closed







     





    TEMPORARY CLOSURE OF NIE STUDENT SERVICES CENTRE (SSC)


    We will be temporarily closed on the following dates and times:

       9 October 2019
       Wednesday

       9.45 am – 1.00 pm

       24 October 2019
       Thursday

       Whole day

    We apologize for the inconvenience caused.

     

  • SSC-FA SSC-FAQ SSC-Portal
    SSC-Housing SSC-REQ SSC-OVEQ

    Note to current students:
    Please proceed to NIE Portal for more student services.


    Self-Service Corner

    Print@NIE located at NIE Library and Student Hub at Block 3B, Level 1, provides printing and photocopying services.

    There are 3 PCs and 5 printers (with photocopying and or printing functionalities inclusive of 2 with colour print-out) at the Self-Service Corner.

    Students may refer to the self-help guide on the wall or contact the helpline displayed on every machine at the Self-Service Corner.

    Print@NIE provides several features. These include:

    • Cloud-based printing via email-to-print and web-to-print
    • Improved printing security
    • Multifunctional printers for printing and photocopying
    • Flexible payment modes using Pharos account or CEPAS compliant cards
    • Easy management of personal printing accounts via web browsers
      Users can send print jobs via a web browser or email and collect the printouts from any printer located at the Library or Student Hub.

    Students can enjoy the ease of transaction by registering and using their student card or any CEPAS compliant card (eg. EZ-link card) as digital payment wallet. They can also manage their account balances and transactions on the Print@NIE portal.

    For more information, please visit www.printatnie.com

  • For important notices from NTU, please refer to http://www.ntu.edu.sg/SAO/travel2017/Pages/default.aspx

    For NIE news and announcements, please refer to the Teachers' Portal.


    Launch of ServiceNow

    We are pleased to announce the launch of ServiceNow, a new platform which provides a comprehensive range of student services and support.

    Please click here https://nie.service-now.com/csm to find out more.



    AY19/20 Aug 19 Semester's Fees for Higher Degree (all programmes) students

    e-Invoice: AY2019/2020 Aug 2019 Semester's Fees would be available for viewing/payment at NIE Portal from 18 September 2019.

    Please login to NIE Portal at portal.nie.edu.sg. Click on Online Services >> e-Invoices to view your e-Invoices and the mode of payment applicable to you. 

    Please pay by 3 October 2019 to avoid late fee charge. 



    Extension of Operating Hours of NIE Student Services Centre (SSC) during Term Time


    In view of term time, SSC will resume operating the extended hour (5.30 - 6.30 pm) on Thursday every week from 15 August 2019. This will enable students who have classes at NIE in the evenings to complete their student transactions at SSC after work.

    The operating hours of NIE Student Services Centre (SSC) during term time will therefore be as follows: 

    Operating Hours of SSC during Term Time

    Monday -Wednesday 9.00 am to 5.00 pm
    Thursday (starting from 15 Aug 2019)  9.00 am to 6.30 pm
     Friday  9.00 am to 4.30 pm

    Saturday, Sunday & Public Holidays

    Closed

     



    NIE Student Services Centre (SSC) Goes Paperless

    With effect from 17 Nov 2017, NIE Student Services Centre (SSC) shall only provide e-receipts for all payment services rendered at SSC. The e-receipt will be sent to the payer’s email account.

    This is a small but important step in our efforts to improve processes and strengthen our administrative services. Not only do we save on on paper and related costs, we will also SAVE PAPER, SAVE TREES, SAVE THE WORLD
    !  



    Implementation of Cashless Payment at NIE Student Services Centre (SSC)

    In line with our nation’s initiative of going cashless, we regret that cash will not be accepted as a mode of payment for all transactions at SSC with effect from 15 Jan 2018.  Students can opt for any of the following cashless modes when making payment:

    1 NETS
    2 Cheque/Cashier’s Order
    3 Credit Card (Mastercard & VISA) (subject to a minimum payment of $30)
    4 NETS FlashPay Card (Student Card)
    5 Cash Card
    6 NETSPay app
    7 Bank app such as DBS Pay Lah!, OCBC Pay Anyone & UOB Mighty 

  • We are committed to meeting your administrative needs.
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